10 Principals of Wraparound


When you call Performcare they will ask you a variety of questions to determine what types of services are appropriate for your child and family. If your child is experiencing issues that require a more in-depth, immediate assessment, they will send a Clinician from Mobile Response to your home to meet with you and your child.


PerformCare is the single point entry for all children, youth, and young adults entering the New Jersey System of Care. We follow a service delivery model called Wraparound that is built upon a strong foundation of core values and guiding principles.


  • Family driven
  • Youth guided
  • Individualized and community based
  • Culturally and linguistically competent
  • Evidence-based


  • All children who need services should receive the same accessibility to services
  • Availability and access to a broad, flexible array of community-based services and support for children, and their families and caregivers, to address their emotional, social, educational, and physical needs, should be ensured.
  • Services should be individualized in accordance with the unique needs of each child and family
  • Services should be guided by strenth-based, wraparound service planning process and s service plan that is developed in true partnership with the child and family.
  • Services should be delivered in the least restrictive settings that are clinically appropriate.
  • Treatment outcomes for children and families should be quantified.


When a parent or guardian refers a child to the System of Care, a clinical professional goes to the child’s home and meets with the child and the family to complete an assessment. The assessment determines which of the three levels of care the child and family should receive.

The least intensive level of care provides access to specialized services that are managed by the Contracted System Administrator in consultation with the parent and the clinical provider. Services are intended to be short-term and help families move forward through a difficult period.

The moderately intense level of care is through Youth Case Management (YCM). YCM assigns a Case Manager to work with the child and family while giving access to specialized services. The Case Manager helps the family create plans to help them move forward in life. YCM works with families using a 90-day model.

The most intense level of care is through the Care Management Organization (CMO). Care Managers help families create Child and Family Teams that are led by the parent with the help and guidance of the Care Manager. The Child and Family Team assists the child and family in creating strategies to resolve the challenges they face. Specialized services and support to be used are determined in the Child and Family Team meetings. The Child and Family Team helps support the family until they can move forward and handle the challenges they face.

WRAPAROUND-WHAT IS IT? Detailed Explanation


Family and youth/child perspectives are intentionally elicited and prioritized during all phases of the wraparound process. Planning is grounded in family members’ perspectives, and the team strives to provide options and choices such that the plan reflects family values and preferences.


The wraparound team consists of individuals agreed upon by the family and committed to the family through informal, formal, and community support and service relationships.


The team actively seeks out and encourages the full participation of team members drawn from family members’ networks of interpersonal and community relationships. The wraparound plan reflects activities and interventions that draw on sources of natural support.


Team members work cooperatively and share responsibility for developing, implementing, monitoring, and evaluating a single wraparound plan.The plan reflects a blending of team members’ perspectives, mandates, and resources.The plan guides and coordinates each team member’s work towards meeting the team’s goals.


The wraparound team implements service and support strategies that take place in the most inclusive, most responsive, most accessible, and least restrictive settings possible; and that safely promote child and family integration into home and community life.


The wraparound process demonstrates respect for and builds on the values, preferences, beliefs, culture, and identity of the child/youth and family, and their community.


To achieve the goals laid out in the wraparound plan, the team develops and implements a customized set of strategies, supports, and services


The wraparound process and the wraparound plan identify, build on, and enhance the capabilities, knowledge, skills, and assets of the child and family, their community, and other team members.


A wraparound team does not give up on, blame, or reject children, youth, and their families. When faced with challenges or setbacks, the team continues working towards meeting the needs of the youth and family and towards achieving the goals in the wraparound plan until the team reaches agreement that a formal wraparound process is no longer necessary.


The team ties the goals and strategies of the wraparound plan to observable or measurable indicators of success, monitors progress in terms of these indicators, and revises the plan accordingly